Way back 2017, I have written a blog post about the best couriers in the Philippines that I've known and tried. I haven't been able to update my list over the years and that's why I'm writing this. While I'm pretty sure you have your own favorites, I have mine too. I'll list them down shortly.
I lived from the North then (Valenzuela), but last year, we decided to move to the South (Cavite). I have come to realize that there's a scarcity of couriers from where I am now, compared to when I was living in the metro. I guess most couriers service NCR addresses because that's probably where e-commerce businesses are more active . Although it's just an assumption. :D
Anyway, I've googled and checked out a few websites. I found one that picks up from our area, but they have minimum parcel requirement. I am not a bigtime seller and I don't ship a lot in one batch. In fact, I only sell a few preloved items when I declutter, so reaching the required number is quite an impossible feat.
There's another one which I've only recently heard of. The thing is, shipping cost is quite expensive if I ship from where I am, going to different parts of the country. A big no-no for my regular buyers-turned-online friends.
So here I've listed the 3 couriers which I trust. They aren't completely flawless in terms of their shipping and delivery services but I am at my most comfortable when I trust my parcel with them.
1. GOGO XPRESS
It was formerly known as Xpost and even when I was from the north, I always use their service and almost all my transactions were excellent. The shipping rates aren't the cheapest, but still worth it in my opinion. Shipping was extremely fast compared to competitors, riders were friendly and courteous. They offer free pickup, free item protection (up to PHP500) and free COD transactions.
Their app is their biggest edge in my opinion. From scheduling a pickup to tracking and final deliveries, everything has been smooth for me for about 2 years. Until recently, when there has been a major change in their management, there were so many delays and backlogs but they were able to quickly recover. A few days after, they released a memorandum stating that they were withdrawing their partnership with Shopee. Another major change I observed was when they limit the serviceable areas for pickup to NCR and a few cities in Cavite and Rizal. Unfortunately, Tanza isn't one of those. I am still hoping for them to widen their coverage as soon as possible.
This is why I was forced to search for a different courier. A reasonably-priced courier that would pick up from my place and would offer that door-to-door service and parcel protection. Basically something that would outperform Gogo Xpress.
2. J&T EXPRESS
I have known J&T for years but it was only until recently that I decided to try them in place of Gogo. It was recommended by a previous buyer who wanted to save on shipping because Gogo, was well, more expensive. At first, I was under the impression that I could only dropship with J&T, just like JRS, LBC and more, but I found out I could also schedule a pickup online. The good thing is that they also pick up parcels from provincial places like ours, at no charge and they would even print your waybills for you. Great for those who ship small amount of parcels.
The only setback I always encounter is the booking process. I even had a hard time signing up for an account. Not sure whether it's a system glitch, but I always find it hard to schedule a pickup. Searching for the barangay, city, province is what prolongs the process. Sometimes, when I'm almost done, I'd still get this error 'order failed' or 'wrong sender address' and I'm like, how could that happen??? Using their app never fails to test my patience. PLEASE. IMPROVE. YOUR. APP. I.AM.BEGGING.
Nonetheless, I love the cheap rates, occasional vouchers, and accuracy of their tracking and delivery. I hope to never have any lost parcel with you guys hehe.
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